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Mystic Cloak & Tailor Policies

 

Privacy Policy

 

Any information obtained by Mystic Cloak & Tailor is NOT sold or used what so ever by anyone but US. All info is PRIVATE.
Mystic Cloak & Tailor takes your privacy seriously. Please read the following to learn more about our privacy policy.

 

What This Privacy Policy Covers

 

This policy covers how Mystic Cloak & Tailor treats personal information that Mystic Cloak & Tailor collects and receives, including information related to your past use of Mystic Cloak & Tailor products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

 

Information Collection and Use

 

General

 

Mystic Cloak & Tailor collects information about your transactions with us. Mystic Cloak & Tailor automatically receives and records information on our server logs from your browser.

 

Information Sharing and Disclosure

 

Mystic Cloak & Tailor does not rent, sell, or share personal information about you with other people or ANY companies.
We do not allow any outside entities or persons or companies access to your information for the purposes of SPAM Email. We hate it as much as you do, so you will never get it from us or anyone we are affiliated with.

 

Confidentiality and Security

 

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
•    We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
•    In certain areas Mystic Cloak & Tailor uses industry-standard SSL-encryption to protect data transmissions.

 

Changes to this Privacy Policy

Mystic Cloak & Tailor may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Mystic Cloak & Tailor account or by placing a prominent notice on our site.
Questions and Suggestions

* If you have questions or suggestions, please contact us at:

Mystic Cloak & Tailor
246 S. Walden Elms Circle
Spring, TX  77382
713-429-1026

Shipping Policy

We ship all orders via FedEx. Orders are shipped when confirmation of payment is shown. All orders are shipped from our store once a week.

Mystic Cloak & Tailor offers one shipping fee for our Internet customers. Shipping costs are general handled on a flat rate. The costs are for customers living within the continental United States. At this time we are not shipping to location outside the United States.  All merchandise ordered by credit card must be shipped to billing address shown on the Customers valid State Driver’s license.

Orders from outside the United States to be shipped to other countries must have shipping costs verified by email to our store BEFORE you make the purchase. The reason for this is that shipping costs are calculated by our shopping cart according to U.S. Shipping rates. Your item may cost more to ship to your country and therefore we have this requirement.

REFUND/RETURN POLICY

 

We do not accept refunds but we are more than happy to exchange an item due to ordering of wrong size, wrong material, or color. Please verify your order and call us if you have any question or concerns about your order.   If there is an exchange with a difference  on price were you are entitled to a credit we will handle it via a check.  There will be no refunds for online orders for specialty or Custom sized items as we manufactured the item to your specification.

Terms of Use:


By accepting delivery of the products described on the invoice the customer agrees to be bound by and accepts these terms and conditions. Mystic Cloak & Tailor reserves the right to change these terms and conditions without prior written notice at any time, at Mystic Cloak & Tailor’s sole discretion.

 

MYSTIC CLOAK & TAILOR SHALL NOT BE LIABLE IF IT IS UNABLE TO PERFORM ANY OF ITS OBLIGATIONS CONTAINED IN THESE TERMS AND CONDITIONS DUE DIRECTLY OR INDIRECTLY, TO THE FAILURE OF ANY PRODUCT, SYSTEM OF AUTHORIZATION, DATA PROCESSING OR COMMUNICATION SYSTEM OR TRANSMISSION LINK OR ANY INDUSTRIAL DISPUTE, WAR, FLOOD, EXPLOSION, ACT OF GOD OR ANY OTHER EVENT BEYOND THE CONTROL OF MYSTIC CLOAK & TAILOR.  The laws of the State of shall govern the sale of products. Venue and jurisdiction for all disputes will lie in Montgomery County, Texas.

 

Products purchased or received under these terms and conditions shall be subject to export laws and regulations of the United States of America.